OPENSIGHT / AI at work

Your company,
at full capacity.

AI is improving faster than businesses can put it to work. We close that gap, putting AI on the job across your ERP, your customer conversations and your daily workflows.

Find your productImagine it in your industry
Your systems. More possibilities.The OPENSIGHT vision

In production today

Already running inside these companies.

Natural Insulation
Indochem Cipta Mandiri
Indo Karya Anugerah
KPI
Mitra Bangun Graha

Case study

Digging deep.

OPENSIGHT Lens got the information out of a rigid, legacy ERP system by housing the data in a new structure that allows flexible and rapid data manipulation.

Case study · Manufacturing · NII How NII unlocked years of data, without
replacing its ERP.All the information you needat your fingertipsEvery nighta full sync keeps the copy matched to the ERP and identifies anomalies75% lesstime spent pulling data, finding mistakes and balancing the booksRead the case study
All case studies

Where to start

What slows your
company down?

Data buried deep within legacy systems, customer messages that go unanswered, hours spent retyping documents by hand. Find your pain point: the one thing that costs you the most time and energy each month. Start there, then move on to the rest.

The product family

Find the product for the problem.

Seven products in four groups. Pick the one closest to your pain point.

01 / Data

Understand your business.

Uncover the hidden insights in the data you already have.

Two colleagues look at sales charts on a laptop together
ERP replica & business insight

OPENSIGHT Lens

Many legacy ERPs can't provide data in the depth or format decision makers need. OPENSIGHT Lens bridges the gap without migrating to a new ERP: it copies the ERP's database into a new structure built for quick, flexible data extraction and analysis.

  • Receivables aging
  • Customer buying and payment habits
  • Sales and margin by product group
  • Declining and rising customers
  • Up-to-date product costing, with material price simulation
  • Materials forecasts
  • Twelve-month cash-flow forecast
  • A morning brief on the owner's phone
  • CEO dashboard: the critical numbers first, every time you log in
  • Other reports built to your needs
Explore Lens
02 / Connect

Handle every conversation.

Help customers on the phone, on your website, and on WhatsApp.

An Indonesian technical support engineer answering calls in an internet service network operations center
Inbound voice agents

OPENSIGHT Respond

Answer incoming calls, resolve service requests, and hand over with context.

Explore Respond
An Indonesian banking relationship officer making a customer follow-up call
Outbound voice agents

OPENSIGHT Reach

Make purposeful outbound calls for follow-ups, collections, and customer outreach.

Explore Reach
Illustrative website chatbot and WhatsApp conversations helping customers with enquiries and order updates
Customer chat · Web & WhatsApp

OPENSIGHT Chat

Help customers through connected conversations on your website and WhatsApp.

Explore Chat
03 / Agentic automation

Coordinate and complete work.

Connect requests, information, and the people who own the next step.

An agent coordination network connecting sales, finance, operations, customer care, CRM, and review tasks
Intelligent workflow coordination

OPENSIGHT Flow

Coordinate tasks across products and systems, track progress, and bring in the right person.

Explore Flow
Documents and messages becoming validated structured data for ERP and CRM entries
ERP & CRM input automation

OPENSIGHT Scribe

Turn documents and messages into checked entries for your ERP and CRM.

Explore Scribe
04 / Legal

Support your legal team.

Give legal teams focused tools for demanding work.

A legal officer studies a contract on screen, with flagged clauses and an AI assistant panel beside it; the printed copy and a highlighter lie on the desk
Legal AI for Indonesian law

Part of the Opensight family LuxLegis

LuxLegis reads your firm's documents and Indonesian law, answers with citations a lawyer can check, and reviews contracts against your own positions. Lawyers stay responsible for the final call.

  • Answers cite the article, with the quoted passage and page
  • 56 key Indonesian regulations, article by article, with amendments tracked
  • Contract review against your own playbook, with redlines as Word tracked changes
  • Review tables: ask the same question across many contracts at once
  • Drafting in Bahasa Indonesia and English, exported to Word
  • Add-ins for Microsoft Word and Outlook
  • A law-changes agent that flags clauses hit by a new law or court ruling
  • Each firm's data kept separate, with per-firm AI data controls

In development: running on a development server, not yet in production.

Explore LuxLegis

Better together

Give the next step an owner.

OPENSIGHT Flow coordinates the products, systems, and people needed to complete a request. It tracks progress and brings exceptions to the right person.

Explore FlowHow the platform connects

Imagine a customer order

  1. Chat

    A customer sends an order on WhatsApp.

  2. Flow

    Checks the details, asks for what is missing, and coordinates the next step.

  3. Scribe

    Prepares a checked order entry in the ERP.

  4. Your team

    Approves exceptions, with the conversation and records attached.

Illustrative workflow · connections and approvals configured for your business

Imagine / Your industry

See the change in everyday work.

Explore a specific problem, the workflow that could solve it, and the outcomes to measure.

Telecommunications04 / ImagineResolve the technical issue while the customer is on the line. Banking & financial services01 / ImagineMake every collections conversation more informed. Retail & commerce10 / ImagineFind the stock problem before the customer does.
Explore all six industries

Perspectives

Ideas worth taking into the room.

01 / Strategy Start with a stubborn workflow, not a clever demo.The first useful AI project begins with a request that keeps getting stuck, and a clear picture of what it would take to finish it. Read the perspective 02 / Data & insight Keep the ERP. Make its data usable.A company should be able to ask better questions of the systems it already runs before considering another system of record. Read the perspective 03 / Voice agents A useful inbound agent does more than answer.The call should move a real request forward, with the right facts and a clear route to a person when the situation changes. Read the perspective
Read all perspectives

How we work

Start with one stubborn problem.

Map the workflow with your team. Connect the relevant systems. Test real scenarios and agree what success looks like before expanding.

Our approach